Shipping Policy

Specxweb Shipping Policy

At Specxweb, our goal is to provide a seamless and hassle-free shopping experience for our customers by connecting them with local eyewear retailers. We aim to deliver your eyewear promptly and keep you informed at every stage of the process.

Shipping Process

Once you place an order on Specxweb, your selected retailer will be notified. The retailer will then arrange the product and either deliver it to you or, if you have chosen the pickup option, the retailer will prepare your order and notify you when it's ready for collection at their store.

1. Order Confirmation

After placing your order, you will receive a confirmation via email or WhatsApp or Call. Your chosen eyewear will be sent to the chosen store for processing.

2. Processing Time
Sunglasses
1-2 working days
Eyeglasses
1-3 working days
Prescription Sunglasses
1-3 working days
Computer Glasses
1-3 working days
3. Delivery Timeline
Metro Cities
2 working days
Tier 2 Cities
3 working days
Tier 3 Cities
4 working days
Tier 4 Cities
5 working days
North East, J&K, Remote Areas
7 working days
4. Pickup from Store

Once the product reaches your chosen retailer, you will receive a notification via email, WhatsApp, or call. You can visit the store at your convenience to collect your eyewear.

5. Home Delivery

Once the product reaches your chosen retailer, you will receive a notification via email, WhatsApp, or call. Then your chosen retailer will home deliver your product at the earliest.

Important Information

Delivery timelines may be affected by unforeseen events such as political disruptions, adverse weather conditions, logistic issues, or other factors beyond our control. We will make every effort to keep you updated in case of any delays.

If you have any queries or need assistance with your order, please contact our support team at info@specxweb.com.

Thank You for Choosing Specxweb!

We appreciate your trust in us and look forward to enhancing your eyewear shopping experience with our seamless delivery and customer service.

Empowering Local Eyewear Retailers

Connecting user to trusted neighborhood opticians with seamless online ordering, personalized service, and unmatched after-sales support. Experience convenience while supporting your local community.

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